How can we help?

Access is usually instant. If it’s been more than 10 minutes, log out and back in. Still stuck? Send us your order number via the contact page and we’ll fix it the same day.

Finish every lesson and quiz in the course, then open your dashboard — the certificate appears next to the completed course, ready to download or share.

Within 14 days of purchase you can swap to any course of equal or lower price — just ask through the contact page.

Yes — we run private cohorts and custom security training for Canadian businesses. Reach out through the contact page for a quote.

Request a full refund within 14 days of purchase, no questions asked. Refunds are returned to the original payment method within 5–7 business days.